[Oh no, another one who's dropped here looking like they came through the wringer. Rat feels luckier each time, but also increasingly worried that they don't seem to have a good medical clinic on hand.]

You okay sweetheart? I'm not sure what medical supplies we've got here, but do you need help? [The face is middle-aged and worried, and 'sweetheart' was not meant to be in any way patronizing.]